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Terms and Conditions

Last updated: 05.02.2026

These Terms and Conditions (“Terms”) govern the use of the website www.narosibcoaching.com (“Website”) and the purchase or use of any coaching services, programs, or digital products provided by Narosib GmbH (“Company”, “we”, “us”).
By accessing this Website or purchasing our services, you agree to these Terms.

1. Company Information

Business Name: Narosib GmbH
Registered in: Switzerland, Canton St Gallen
Registered Address: xxxxxx, 9472 Grabs, Switzerland
Email for client enquiries: sara.mobarhanfard (at) narosib.com
Official Website: www.narosibcoaching.com

(For privacy reasons our full contact details are provided to clients upon engagement or legitimate request.)

2. Scope of Services

Narosib GmbH provides professional coaching, leadership-development programs, workshops, training sessions (online and in-person), and related digital products.
Coaching is a professional development process and is not therapy, counselling, medical treatment, financial advice, or legal advice. It does not replace psychological or medical care.
Clients remain responsible for their own decisions, results, and wellbeing.

3. Sales and Payments

• Purchases are processed via Thrivecart, Stripe, or direct bank transfer.

• Fees may be listed and charged in CHF, EUR, or USD, depending on the offer.

• Unless otherwise stated, prices exclude VAT

• Refund Policy: Clients may request a refund within 15 days of purchase only for unused coaching sessions. Sessions already delivered are non-refundable.
  Digital products, workshops, and training programs are non-refundable once purchased.

• Payment Plans: When a payment plan is offered, the client remains liable for all instalments even if they withdraw early.

5. Client Conduct and Confidentiality

Clients agree to engage respectfully in all sessions and group environments.
All information shared in coaching sessions is treated as strictly confidential, except where disclosure is required by law or with the client’s written consent.
In group settings, participants share responsibility for maintaining mutual confidentiality.
With explicit written consent, testimonials may be published with the client’s chosen level of identification (full name, first name only, or anonymized).

6. Intellectual Property

All materials, methods, frameworks, recordings, and resources provided by Narosib GmbH remain our intellectual property.
Clients receive a non-exclusive, non-transferable licence for personal use only.
Materials may not be copied, distributed, or used commercially without prior written permission.

7. Limitation of Liability

Our services are educational and developmental in nature. We make no guarantees regarding specific outcomes, income, or career advancement.
To the extent permitted by law, the Company’s total liability for any claim shall not exceed the amount paid by the client for the specific service or product.

8. Use of Artificial Intelligence (AI) Tools

We may use artificial-intelligence (AI) tools to support limited administrative, analytical, or content-creation tasks—for example, to organize notes, summarize anonymized material, or draft educational resources.

Client confidentiality is always the priority:

• No personally identifiable information (such as client name, employer, or contact details) is entered into AI systems.

• Session notes or transcripts may only be processed with the client’s explicit written consent.

• When AI tools are used with consent, all identifiable details are removed or replaced with neutral identifiers.

• AI outputs are reviewed and stored securely in line with Swiss data-protection law (FADP 2023), the EU GDPR, and the confidentiality standards of the International Coaching Federation (ICF) Code of Ethics.

The use of AI tools aims to enhance documentation accuracy and reflective analysis, never to replace professional judgment or the human coaching relationship.

9. Data Protection and Privacy

Personal data is collected and processed in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
We use trusted third-party providers such as Thrivecart, Stripe, Google Workspace, Notion, ActiveCampaign, and Zoom, all of which maintain compliant Data Processing Agreements.
Our full Privacy Policy and Cookie Policy are managed via iubenda and available at [insert link to Privacy Policy].

10. Affiliate and Partnership Disclosure

Occasionally we may reference or recommend third-party products or services.
Some recommendations may include affiliate links, which means we may earn a small commission if a purchase is made through such links.
All recommendations are made in good faith and based on professional judgment.
We are not responsible for the content or performance of third-party websites or services.

11. Force Majeure

Neither party shall be liable for delay or failure to perform obligations under these Terms if such delay or failure results from causes beyond reasonable control, including but not limited to illness, natural disasters, pandemics, government restrictions, labour disputes, or internet or platform outages.
Obligations affected by such events are suspended for the duration of the disruption, and both parties shall make reasonable efforts to resume normal performance.

12. Governing Law and Jurisdiction

These Terms are governed by Swiss law.
The place of jurisdiction is Canton St Gallen, Switzerland.
These Terms apply globally to all clients unless otherwise required by mandatory local consumer-protection law.

13. Changes to These Terms

We may update these Terms periodically to reflect changes in law or our business operations.
The current version will always be available on this Website and becomes effective upon publication.

14. Contact

Questions regarding these Terms may be directed to sara.mobarhanfard (at) narosib (dot) com.
This address is provided exclusively for existing clients, verified prospective clients, and legal correspondence.

Any unsolicited sales messages, partnership proposals, promotional offers, or automated outreach will be automatically blocked and reported as spam.
Use of our contact details for marketing or promotional purposes without prior written consent constitutes a violation of Art. 3 para. 1 lit. o of the Swiss Unfair Competition Act (UWG) and relevant data-protection laws.

Narosib GmbH
9472 Grabs  
Sankt Gallen – Switzerland

Email:sara.mobarhanfard (at) narosib.com

Owner: Sara Mobarhanfard

**Please note the address & legal details are provided exclusively for existing clients, verified prospective clients, and legal correspondence.

Any unsolicited sales messages, partnership proposals, promotional offers, or automated outreach will be automatically blocked and reported as spam.
Use of our contact details for marketing or promotional purposes without prior written consent constitutes a violation of Art. 3 para. 1 lit. o of the Swiss Unfair Competition Act (UWG) and relevant data-protection laws.